Refund Policy:
For the first time in Bangladesh, we offer a unique opportunity for you to test our products, and if you are not satisfied, you can request a refund within 10 days from the date of delivery. In the event that you consume a portion of the product, you will be charged for the consumed quantity. For any inquiries or questions, please don’t hesitate to contact us at 01612-261570.
Conditions for Refund:
- We will initiate refunds within 3 days of receiving the returned product.
- Products must be packed properly when requesting a refund.
- The return shipping cost will be deducted from the total refund amount.
Implementing a return and refund policy is a strategic business decision that can enhance customer satisfaction, build trust, and foster long-term success. It’s important to communicate this policy clearly to customers, both online and in physical locations, and to provide proper training to your staff for handling return requests in a professional and efficient manner.